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Scope Note: The activities associated with the handling and resolution of grievances. Includes handling complaints over perceived discrimination, those arising over work environment, work organisation or distribution, peers, supervisors or subordinates. Also includes complaints regarding the provision of access to opportunities such as training, equipment, promotion, or higher duties. See COMMUNITY RELATIONS - PUBLIC REACTION for grievances from the public. See INDUSTRIAL RELATIONS - DISPUTES if the grievance results in a formal industrial relations dispute. See STUDENT MANAGEMENT - GRIEVANCES - Complaint for complaints raised by students. Tip: PERSONNEL - GRIEVANCES may be used for grievances regarding employees. INDUSTRIAL RELATIONS - GRIEVANCES may be used if the issue is likely to have organisational or sector-wide impact. |
Broader: INDUSTRIAL RELATIONS PERSONNEL Narrower: Access and Equity Allegations Anti_Discrimination Board Complaints Defamation Determinations Discrimination Equal Opportunity Tribunal GREAT Harassment Volunteers Work to Rules (labour) |